Front-End Lead: Elevate Service & Front-Desk Ops

Jetro Restaurant Depot; Baton Rouge (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

PTO

Six Company Holidays

Tuition Reimbursement

Supplemental Benefits

Job summary

Jetro Restaurant Depot in Baton Rouge seeks a Front-End Supervisor to oversee daily customer service activities, transaction accuracy, and team performance. You will help maintain efficient, customer-focused front-end operations and supervise staff during peak periods.

The role emphasizes ensuring orderly front-end areas, adherence to procedures, and effective communication with management. Prior retail supervisory experience is preferred, with a focus on accuracy and teamwork.

Qualifications

• Experience in retail or front-end operations.
• Basic understanding of cash handling processes.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Problem-solving skills and attention to detail.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing.
• Assist with monitoring cash handling procedures and resolving minor discrepancies.
• Provide support and direction to front-end staff during daily operations.
• Ensure front-end areas are organized, clean, and operating efficiently.
• Assist in maintaining customer service standards and resolving customer issues.
• Support scheduling and workflow coordination for front-end staff.
• Help enforce company procedures and policies at the front-end.
• Communicate operational issues or concerns to management.

Skills

Customer service

Cash handling

Team communication

Organizational skills

Problem solving

Attention to detail

Job description

Jetro Restaurant Depot in Baton Rouge seeks a Front-End Supervisor to oversee daily customer service activities, transaction accuracy, and team performance. You will help maintain efficient, customer-focused front-end operations and supervise staff during peak periods.

The role emphasizes ensuring orderly front-end areas, adherence to procedures, and effective communication with management. Prior retail supervisory experience is preferred, with a focus on accuracy and teamwork.