Front End Lead & Customer Wow Champion

Five Below; Prattville (AL); On-site; USD 19,000 - 25,000; Full time

Job summary

Five Below in Prattville, AL seeks a Support Lead to assist with front end operations and sales performance under the Store Manager on Duty. You will help lead associates, ensure store standards, and wow customers through engaging service and efficient cash handling.

As a member of the management team, you will model leadership, drive KPIs, support training, and ensure smooth opening/closing procedures while maintaining a safe, clean store environment.

Qualifications

• Retail management experience preferred.
• Ability to lead a front-end team and cash handling.
• Strong communication and problem-solving skills.
• Comfort in a fast-paced store environment.

Responsibilities

• Wows customers through personal contact and quality service.
• Lead front-end operations and drive sales.
• Train and coach associates.
• Ensure fast, friendly checkout and store cleanliness.
• Open/close procedures and payroll oversight.
• Adhere to SOPs and support store KPIs.

Skills

Customer Service

Organization

Multi-tasking

Communication

Sales Driven

Leadership

Training/Mentoring

Problem Solving

Cash Handling

Job description

Five Below in Prattville, AL seeks a Support Lead to assist with front end operations and sales performance under the Store Manager on Duty. You will help lead associates, ensure store standards, and wow customers through engaging service and efficient cash handling.

As a member of the management team, you will model leadership, drive KPIs, support training, and ensure smooth opening/closing procedures while maintaining a safe, clean store environment.