Front-End Lead & Customer Service Champion

cswg; Town of Bayview (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

PW Retail Foods LLC in Milwaukee, WI is seeking a Customer Service Assistant Manager to enhance customer experiences at the front-end. You will supervise staff, coach associates, and ensure smooth operations across shifts while maintaining a friendly, professional store image.

This role requires 1–2 years in retail front-end, strong leadership, and adherence to SOPs. Expect a full-time schedule with mornings, days, and evenings; travel is not required.

Qualifications

• High School Diploma - General Studies.
• Experience in retail front-end operations preferred.
• Ability to lead and train front-end staff.

Responsibilities

• Provide outstanding customer service and maintain front-end appearance.
• Train and coach associates to ensure quality service.
• Write weekly front-end schedules.
• Ensure safety, sanitation, and store procedures are followed.
• Prepare reports/logs for store audits.

Skills

Customer service

Communication

Leadership

Decision making

Conflict management

Multitasking

Education

High School Diploma

Tools

POS system

LMS

Pallet jack certification

Job description

PW Retail Foods LLC in Milwaukee, WI is seeking a Customer Service Assistant Manager to enhance customer experiences at the front-end. You will supervise staff, coach associates, and ensure smooth operations across shifts while maintaining a friendly, professional store image.

This role requires 1–2 years in retail front-end, strong leadership, and adherence to SOPs. Expect a full-time schedule with mornings, days, and evenings; travel is not required.