Front-End Dept Lead: Customer Experience & Operations

Pick 'n Save; City of Pewaukee (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Pick 'n Save in Pewaukee, WI is seeking a Front-end Supervisor to create outstanding customer experiences, maintain a safe, clean environment, and help the department manager achieve sales and profit goals.

You will assist in directing front-end operations, supervising staff, and implementing department budgets and schedules while upholding our core values of respect, honesty, integrity, and safety.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail or customer service experience.
• High school diploma or equivalent.
• Management experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome, important and appreciated by answering questions.
• Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
• Assist with monitor­ing and control of supply expenses for the department.
• Assist with managing cash control, sales and cash items and records for the store.

Skills

Stress management

Effective communication

Basic math

Retail or customer service

Education

High school diploma or equivalent

Job description

Pick 'n Save in Pewaukee, WI is seeking a Front-end Supervisor to create outstanding customer experiences, maintain a safe, clean environment, and help the department manager achieve sales and profit goals.

You will assist in directing front-end operations, supervising staff, and implementing department budgets and schedules while upholding our core values of respect, honesty, integrity, and safety.