Front End Lead: Customer Experience & Training

TJX Companies, Inc; South Elgin (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

paid holidays/vacation/sick

medical/dental/vision

Job summary

TJX Companies, Inc. in South Elgin, IL, is seeking a front-of-store Leader to guide Associates in delivering an outstanding customer experience, promoting loyalty programs, and maintaining a clean, organized store.

You will lead by example, handle POS coverage, and coach teams to meet daily goals. You will train staff, ensure compliance with labor laws, and collaborate with management to optimize operations.

Qualifications

• Experience leading a front-of-store team preferred.
• Proven ability to coach Associates and enhance the customer experience.
• Knowledge of loyalty programs and cashier procedures helpful.

Responsibilities

• Promote an excellent customer experience.
• Lead a team of Associates at front of store.
• Train and mentor Associates on front end principles.
• Assign registers and coordinate POS coverage and breaks.
• Ensure adherence to labor laws, policies, and safety procedures.

Skills

Retail leadership

Customer service

Merchandising

Team training

Communication

Job description

TJX Companies, Inc. in South Elgin, IL, is seeking a front-of-store Leader to guide Associates in delivering an outstanding customer experience, promoting loyalty programs, and maintaining a clean, organized store.

You will lead by example, handle POS coverage, and coach teams to meet daily goals. You will train staff, ensure compliance with labor laws, and collaborate with management to optimize operations.