Front-End Customer Experience Lead

The TJX Companies, Inc.; Edwardsville (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k)

Medical coverage

Paid time off

Life insurance

Job summary

The TJX Companies, Inc. is seeking a store leadership team member in Edwardsville, IL. You will oversee front-of-store associates, ensuring prompt and courteous service while promoting loyalty programs and maintaining store standards.

You will train and coach staff, assign tasks, and respond to customer needs, all while upholding labor laws and safety guidelines. This role emphasizes teamwork, integrity, and effective communication.

Qualifications

• 1 year of retail experience.
• 6 months of leadership experience.
• Flexibility to work nights and weekends.

Responsibilities

• Promote an excellent customer experience at front of store.
• Lead and mentor Associates on front-end principles.
• Manage registers and coordinate breaks for coverage.

Skills

Customer service

Merchandising

Communication

Team leadership

Tools

POS system

Job description

The TJX Companies, Inc. is seeking a store leadership team member in Edwardsville, IL. You will oversee front-of-store associates, ensuring prompt and courteous service while promoting loyalty programs and maintaining store standards.

You will train and coach staff, assign tasks, and respond to customer needs, all while upholding labor laws and safety guidelines. This role emphasizes teamwork, integrity, and effective communication.