Front End Lead - Customer Experience & Team Builder

Brookshire Grocery Company; Louisiana (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Wellness benefits

Paid time off

401(k) with company match

Employee discounts

Scholarships and educational support

Outdoor recreation area access

Job summary

The role emphasizes training, policy adherence, and accurate cash handling, with opportunities for growth within a large regional retailer.

Qualifications

• Minimum age 18; 21+ for driving Company business where applicable.
• Two+ years of related experience or equivalent education.
• HIPAA, Tobacco/Alcohol, Manager Food Safety, AML certifications required within specified timelines.
• Ability to follow policies for cash handling, safety, and sanitation.

Responsibilities

• Lead front-end operations and coordinate front-end staff.
• Train cashiers and clerks; enforce policies and procedures.
• Ensure freshness, safety, and sanitation standards in front end.
• Provide checkout services and accurate totals; manage money in register.
• Monitor parking lot and customer flow; assist with shrink control.
• Deliver friendly, service‑oriented customer interactions.

Skills

Customer service

Cash register

Communication

Leadership

Multi-tasking

Safety compliance

Alcohol/tobacco knowledge

Education

High school Diploma or GED

HIPAA certification

TABC/LACT/AATC certification

Manager Food Safety certification

Anti-Money Laundering certification

Job description

The role emphasizes training, policy adherence, and accurate cash handling, with opportunities for growth within a large regional retailer.