Front-End Lead: Customer Experience & Operations

Jetro Restaurant Depot; Saint Paul (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k with match

PTO

6 paid holidays

Tuition reimbursement

Voluntary benefits

Comprehensive benefits

Eligibility terms

Job summary

Jetro Restaurant Depot in Saint Paul, MN is seeking a Front-End Supervisor to oversee daily front-end operations, ensure accurate transactions, and lead customer service staff. The role focuses on maintaining efficiency and a customer-centric environment.

The position requires prior experience in retail or front-end operations, basic cash handling knowledge, and strong communication and organizational skills to manage a fast-paced team.

Qualifications

• Experience in retail, customer service, or front-end operations.
• Basic understanding of cash handling processes.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing
• Assist with monitoring cash handling procedures and resolving minor discrepancies
• Provide support and direction to front-end staff during daily operations
• Ensure front-end areas are organized, clean, and operating efficiently
• Assist in maintaining customer service standards and resolving customer issues
• Support scheduling and workflow coordination for front-end staff
• Help enforce company procedures and policies at the front-end
• Communicate operational issues or concerns to management

Skills

Cash handling

Communication

Organization

Retail experience

Teamwork

Job description

Jetro Restaurant Depot in Saint Paul, MN is seeking a Front-End Supervisor to oversee daily front-end operations, ensure accurate transactions, and lead customer service staff. The role focuses on maintaining efficiency and a customer-centric environment.

The position requires prior experience in retail or front-end operations, basic cash handling knowledge, and strong communication and organizational skills to manage a fast-paced team.