Front-End Lead & Customer Experience Champion

Kroger; Frederick (CO); On-site; USD 34,000 - 52,000; Full time

Job summary

Kroger in Frederick, CO is seeking a Front-end Supervisor to create an outstanding customer experience through practical service and a safe, clean store. You will assist the department manager in achieving sales and profit goals and supervise all Front-end duties and daily operations.

Responsibilities include promoting trust and respect among associates, answering customer questions, monitoring cash control and budgets, scheduling labor, and ensuring safety and food handling standards are

Qualifications

• Effective communication skills are required.
• Ability to handle stressful situations in a retail environment.
• Retail or customer service experience is preferred.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated.
• Respond to product questions and make recommendations.
• Assist with monitoring and control of department expenses.
• Manage cash control, sales, and records for the store.
• Schedule Front-end associates to ensure adequate department coverage.
• Assist in budgeting, P&L reviews, and action plans.

Skills

Effective communication

Handle stressful situations

Retail or Customer Service

Education

High school diploma or equivalent

Job description

Kroger in Frederick, CO is seeking a Front-end Supervisor to create an outstanding customer experience through practical service and a safe, clean store. You will assist the department manager in achieving sales and profit goals and supervise all Front-end duties and daily operations.

Responsibilities include promoting trust and respect among associates, answering customer questions, monitoring cash control and budgets, scheduling labor, and ensuring safety and food handling standards are