Front-End Lead & Customer Experience Driver

Kroger; Denver (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

Kroger in Denver, CO is seeking a Front-End Supervisor to deliver outstanding customer service and maintain a safe, welcoming environment. You will assist the department manager in achieving sales and profit goals, supervise front-end operations, and support day-to-day activities while upholding Kroger's values of respect, honesty, integrity and safety.

Responsibilities include promoting teamwork, managing scheduling, monitoring budgets and expenses, ensuring product knowledge, and adhering to

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail or customer service experience.
• Management experience.

Responsibilities

• Promote trust and respect among associates.
• Answer questions regarding products and assist customers.
• Gain and maintain knowledge of products and respond to questions.
• Monitor and control supply expenses for the department.
• Assist with cash control, sales and cash records for the store.
• Manage scheduling of front-end associates to ensure coverage.
• Assist in budgeting, profit/loss reviews, and financial reporting.
• Develop and implement department action plans and teamwork.
• Adhere to safety procedures and promote a safe environment.
• Maintain product knowledge and respond to customer needs.

Skills

Customer service

Effective communication

Stress management

Basic math

Retail experience

Management experience

Education

High school diploma or equivalent

Job description

Kroger in Denver, CO is seeking a Front-End Supervisor to deliver outstanding customer service and maintain a safe, welcoming environment. You will assist the department manager in achieving sales and profit goals, supervise front-end operations, and support day-to-day activities while upholding Kroger's values of respect, honesty, integrity and safety.

Responsibilities include promoting teamwork, managing scheduling, monitoring budgets and expenses, ensuring product knowledge, and adhering to