Front-End Lead Cashier & Customer Service Coach

Cavender's; Lafayette (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Cavender’s in Lafayette, LA is seeking a Head Cashier to lead front-end operations and deliver Best of the WEST customer service. The role requires training cashiers, handling POS transactions, and ensuring accurate merchandising and store appearance while maintaining safety and policy compliance.

This full-time position calls for flexible scheduling, strong communication skills, and the ability to work collaboratively with store leadership to support daily operations and customer satisfaction.

Qualifications

• Provide exceptional customer service in a fast-paced retail environment.
• Accurately operate a POS system and handle cash and electronic transactions.
• Train and coach associates, promoting a positive, team-oriented work environment.
• Lift, move, and position merchandise safely.
• Availablity to work a flexible schedule including evenings, weekends, and holidays.
• Ability to read and understand English and stay alert during shifts.

Responsibilities

• Greet customers and deliver Best of the WEST service at the front end.
• Process transactions accurately and efficiently, including returns and exchanges.
• Train and coach cashiers on POS procedures and company policies.
• Monitor front-end operations and address cashier questions.
• Maintain a clean, organized, and stocked sales floor.
• Ensure merchandise is displayed, signed, and stocked per standards.

Skills

Customer service

POS operation

Training

Team leadership

Cash handling

Communication

English literacy

Tools

POS system

Job description

Cavender’s in Lafayette, LA is seeking a Head Cashier to lead front-end operations and deliver Best of the WEST customer service. The role requires training cashiers, handling POS transactions, and ensuring accurate merchandising and store appearance while maintaining safety and policy compliance.

This full-time position calls for flexible scheduling, strong communication skills, and the ability to work collaboratively with store leadership to support daily operations and customer satisfaction.