Front-End & Inventory Supervisor — Flexible Hours

Floor & Decor; Florida; On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

401k

Bonus opportunities

Medical, Dental, Vision

Job summary

Floor & Decor is seeking a Connected Customer Supervisor to manage a dynamic team of customer service associates, overseeing cashiering, returns, cash office, inventory, and e-commerce support. You will ensure exceptional shopping experiences by leading a team, maintaining procedures, and coordinating with management.

The role requires at least 1 year of supervisory experience or 4 years in customer service, a high school diploma or GED, and 2+ years of computer experience.

Qualifications

• Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience.
• High school diploma and/or GED.
• Minimum of (2) years of computer experience in a work environment.

Responsibilities

• Direct all Customer Service Associates and Supervisors related to front end and inventory accuracy in the store.
• Lead inventory management and ensure accuracy throughout the store.
• Process refunds and exchanges according to guidelines.
• Oversee signage updates and price changes for SKUs.
• Assist customers with product selection and answer questions.

Skills

Customer service

Leadership

Communication

Organization

Education

High school diploma or GED

Job description

Floor & Decor is seeking a Connected Customer Supervisor to manage a dynamic team of customer service associates, overseeing cashiering, returns, cash office, inventory, and e-commerce support. You will ensure exceptional shopping experiences by leading a team, maintaining procedures, and coordinating with management.

The role requires at least 1 year of supervisory experience or 4 years in customer service, a high school diploma or GED, and 2+ years of computer experience.