Front-End Experience Manager

Five Below; Montgomery (AL); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below is seeking a Customer Experience Manager (Hourly) in Montgomery, AL. You will lead the store team, provide exceptional customer service, manage cash handling, and maintain cleanliness and safety to drive sales.

You will model leadership, deliver as manager on duty, and uphold Five Below values. Responsibilities include coaching staff, achieving CSAT goals, supervising front-end operations, and ensuring brand standards across the store.

Qualifications

• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and adapt in a fast-paced retail environment.

Responsibilities

• Wowing the customer through personalized, friendly service.
• Lead front-end operations and cash handling during shifts.
• Train and coach associates to meet Five Below standards.
• Ensure store cleanliness, safety, and daily readiness.

Skills

Leadership

Communication

Customer service

Team management

Time management

Tools

POS system

Job description

Five Below is seeking a Customer Experience Manager (Hourly) in Montgomery, AL. You will lead the store team, provide exceptional customer service, manage cash handling, and maintain cleanliness and safety to drive sales.

You will model leadership, deliver as manager on duty, and uphold Five Below values. Responsibilities include coaching staff, achieving CSAT goals, supervising front-end operations, and ensuring brand standards across the store.