Front-End Experience Leader – Customer Success

warehousemarket; Sapulpa (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

warehousemarket in Sapulpa, Oklahoma is seeking a dedicated Customer Service Manager (CSM). In this role, you will manage front-end operations while ensuring customers are efficiently served and satisfied. You'll supervise service desk procedures, maintain product displays, and handle transactions.

The ideal candidate has retail experience, strong adaptability, and outstanding customer service skills. This position requires flexibility in scheduling and the ability to lift up to 25 pounds.

Qualifications

• Minimum one year experience operating a cash register in a retail establishment, preferably in a grocery store.
• Ability to accurately count money.
• Ability to work a flexible schedule including evenings, weekends, and holidays as needed.

Responsibilities

• Manage front-end operations and monitor customer flow.
• Supervise Service Desk and financial services procedures.
• Maintain product display integrity and price tagging.

Skills

Customer service

Cash register operation

Adaptability

Problem solving

Conflict resolution

Education

High school diploma or G.E.D. equivalent

Job description

warehousemarket in Sapulpa, Oklahoma is seeking a dedicated Customer Service Manager (CSM). In this role, you will manage front-end operations while ensuring customers are efficiently served and satisfied. You'll supervise service desk procedures, maintain product displays, and handle transactions.

The ideal candidate has retail experience, strong adaptability, and outstanding customer service skills. This position requires flexibility in scheduling and the ability to lift up to 25 pounds.