Customer Experience Leader | Front-End & Print Services

Office Depot; Stillwater (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading office supply provider in Stillwater seeks a Customer Experience Manager to enhance the customer journey and lead a dedicated team. The ideal candidate has a strong retail background and excels in advanced selling techniques, communication, and team motivation. Responsibilities include driving sales, coaching associates, and ensuring a high level of customer satisfaction. Candidates should have at least two years of supervisory experience, preferably in a sales-driven environment, and demonstrate a passion for the brand and its solutions.

Qualifications

• Minimum two years of experience in retail, including a supervisory role in a sales-driven environment.
• Ability to lead and coach others in a professional environment.
• Demonstrated leadership capabilities with the ability to work independently and with others.

Responsibilities

• Partner with management to drive a memorable customer experience.
• Motivate and inspire associates to build strong customer relationships.
• Proactively engage with customers to exceed their needs and generate revenue.

Skills

Advanced selling skills

Excellent verbal and written communication skills

Leadership capabilities

Problem solving

Time management

Education

High School diploma or equivalent experience; Bachelor's degree preferred

Tools

POS Systems

Work Force Management Systems

Job description

A leading office supply provider in Stillwater seeks a Customer Experience Manager to enhance the customer journey and lead a dedicated team. The ideal candidate has a strong retail background and excels in advanced selling techniques, communication, and team motivation. Responsibilities include driving sales, coaching associates, and ensuring a high level of customer satisfaction. Candidates should have at least two years of supervisory experience, preferably in a sales-driven environment, and demonstrate a passion for the brand and its solutions.