Front-End Experience Lead

Hunter Super Techs - TurnPoint; Sumter (SC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Associate discount

Competitive wage

Training and development opportunities

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Experience Lead to drive front-end operations and deliver a positive shopping experience. You will lead by example, coordinate checkout flows, and direct associates to meet business needs while maintaining merchandising standards.

This hands-on role involves resolving customer concerns, scheduling coverage, and ensuring smooth store performance. Ideal candidates bring 1+ year of retail experience, a customer-first mindset, strong

Qualifications

• 1+ years of retail experience preferred (off-price, big box, or specialty retail environments are a plus).
• Strong customer service mindset and ability to lead, coach, and motivate associates in a fast-paced environment.
• Excellent communication and problem-solving skills with attention to detail.

Responsibilities

• Lead by example to deliver excellent customer service across the store.
• Support and coordinate daily front-end operations, including checkout flow and line management.
• Direct associates during shifts, adjust priorities to meet business needs, and ensure tasks are completed.

Skills

Customer service

Leadership

Communication

Organization

Team oriented

Attention to detail

Scheduling flexibility

Retail experience

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Experience Lead to drive front-end operations and deliver a positive shopping experience. You will lead by example, coordinate checkout flows, and direct associates to meet business needs while maintaining merchandising standards.

This hands-on role involves resolving customer concerns, scheduling coverage, and ensuring smooth store performance. Ideal candidates bring 1+ year of retail experience, a customer-first mindset, strong