Front End Dept Manager — People-First Retail Leader

Meijer Inc.; Bolingbrook (IL); On-site; USD 48,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) contributions

Paid parental leave

Paid education assistance

Development programs

Medical coverage

Dental coverage

Vision coverage

Job summary

Meijer Inc. in Bolingbrook, IL seeks a Customer Service/Front End Dept Manager to lead engagement, coaching and staffing while driving store performance and customer satisfaction.

You will oversee operations, staffing, and budgetary goals, ensuring safety and compliance across the front end team. The role requires a Bachelor’s degree or equivalent, 4+ years in retail or customer service, and strong leadership.

Qualifications

• Bachelor’s degree or equivalent experience.
• 4+ years of retail/grocery or customer service experience.
• Progressive leadership experience preferred.
• A passion to provide industry leading service.
• Demonstrated ability to communicate with team members to provide clear direction.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to lead an organization that practices working safely at all times.
• Demonstrates proactive/creative thinking and applies it to the business.
• A thorough understanding of seasonal and diverse merchandising which leads to meeting customer/community needs and gaining sales and market share.
• A strong business acumen.
• An innovative attitude to help Meijer set the industry standard.
• A commitment to fostering an inclusive environment where all team members feel valued and supported.

Responsibilities

• Engages with team members to ensure onboarding, training and development, and coaching.
• Identifies talent and supports staffing and leadership pipelines.
• Conducts candid discussions to uphold Meijer standards and growth.
• Oversees area operations and financial results; manages budget line items in the P&L.
• Drives safety and compliance and store condition management.
• Guides Team Leaders and Leads and assigns daily tasks and training needs.
• Performs other duties as assigned or required.

Skills

Leadership

Customer service

Communication

Financial analysis

Education

Bachelor’s degree or equivalent experience

Job description

Meijer Inc. in Bolingbrook, IL seeks a Customer Service/Front End Dept Manager to lead engagement, coaching and staffing while driving store performance and customer satisfaction.

You will oversee operations, staffing, and budgetary goals, ensuring safety and compliance across the front end team. The role requires a Bachelor’s degree or equivalent, 4+ years in retail or customer service, and strong leadership.