Front-End Dept Lead - CX Leader (Flexible Schedule)

PGA TOUR Superstore; Lincoln (IL); On-site; USD 28,000 - 32,000; Full time

Job summary

PGA TOUR Superstore in Lincoln, IL is seeking a Front-End Dept Head to lead Club Services and Front-End operations, delivering an exceptional customer experience. You will guide associates, manage service flow, and maintain merchandise presence to support sales and brand standards.

The role requires a high school diploma or equivalent, retail experience, strong communication and leadership skills, and the ability to stand for long periods and lift up to 30 lb.

Qualifications

• High School Diploma or equivalent required.
• Retail experience preferred.
• Ability to stand for extended periods and lift up to 30 lb.

Responsibilities

• Oversee Club Services and Front-End operations.
• Provide input into operational and merchandising decisions to drive sales and customer experience.
• Act as Starter to greet customers and guide product locations.
• Direct on-floor work assignments and train Associates.

Skills

Communication

Computer skills

Accountability

Leadership

Organization

Business acumen

Education

High School Diploma or equivalent

Retail experience

Job description

PGA TOUR Superstore in Lincoln, IL is seeking a Front-End Dept Head to lead Club Services and Front-End operations, delivering an exceptional customer experience. You will guide associates, manage service flow, and maintain merchandise presence to support sales and brand standards.

The role requires a high school diploma or equivalent, retail experience, strong communication and leadership skills, and the ability to stand for long periods and lift up to 30 lb.