Front-End Department Lead – Guest Experience Champion

PGA TOUR Superstore; Dallas (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

PGA TOUR Superstore in Dallas, TX is seeking a Front-End Dept Head to deliver an outstanding customer experience at the Club Services Desk and Front-End. You will ensure smooth checkout, returns, and service-related processes while maintaining store standards.

The role requires leadership, strong communication, and retail experience, with flexibility to work a variable schedule including nights and weekends.

Qualifications

• Strong communication and interpersonal skills.
• Basic computer skills with MS Office (Outlook).
• Lead by example with Servant Leadership.
• Retail experience preferred.

Responsibilities

• Support and oversee Club Services and Front-End operations.
• Provide input into operational and merchandising decisions to drive sales and customer experience.
• Act as Starter when not supporting services or front-end ops.

Skills

Communication

Leadership

Organization

Accountability

Business Acumen

Computer skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Outlook

Job description

PGA TOUR Superstore in Dallas, TX is seeking a Front-End Dept Head to deliver an outstanding customer experience at the Club Services Desk and Front-End. You will ensure smooth checkout, returns, and service-related processes while maintaining store standards.

The role requires leadership, strong communication, and retail experience, with flexibility to work a variable schedule including nights and weekends.