Front-End Dept Lead & Customer Experience Champion

Kroger; Sahuarita (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a Front-End Associate in Sahuarita, AZ to create an outstanding customer experience through service and product knowledge while maintaining a safe, clean environment. You will assist the department manager in reaching sales and profit goals and monitor quality assurance standards across the front-end operations.

Responsibilities include scheduling, budgeting support, cash handling, and collaboration with store management to implement action plans.

Qualifications

• Must have strong communication and customer service skills.
• Ability to stay calm and effective in busy periods.
• Basic math skills for transactions and counts.

Responsibilities

• Promote trust and respect among associates.
• Answer questions and help customers with products in the department and store.
• Monitor supply expenses and assist with budgeting and financial reports.
• Schedule front-end associates to ensure department coverage.
• Assist with cash control, sales records, and daily financial tasks.
• Support implementation of department action plans and best practices.
• Maintain a safe, clean environment and adhere to safety regulations.

Skills

Effective communication

Handle stressful situations

Basic math

Retail or customer service

Education

High school diploma or equivalent

Job description

Kroger is seeking a Front-End Associate in Sahuarita, AZ to create an outstanding customer experience through service and product knowledge while maintaining a safe, clean environment. You will assist the department manager in reaching sales and profit goals and monitor quality assurance standards across the front-end operations.

Responsibilities include scheduling, budgeting support, cash handling, and collaboration with store management to implement action plans.