Front-End Department Leader — Customer Experience & Growth

King Soopers; Parker (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

King Soopers is seeking a Front-end Supervisor to lead the department and deliver exceptional customer service in a fast-paced retail environment. You will supervise front-end operations, coordinate schedules, and collaborate with store management to meet sales and profit goals.

The role requires strong communication, basic math, and stress-management skills, with prior retail or customer service experience. A high school diploma or equivalent is preferred, and bilingual abilities are a plus.

Qualifications

• Minimum requirements for the role include clear communication, basic math skills, and the ability to handle stressful situations.
• Experience in retail or customer service is required or preferred.
• Front-end experience is part of the role's responsibilities in department leadership.

Responsibilities

• Promote trust and respect among associates and communicate information to the team.
• Collaborate with associates to achieve store goals and ensure a welcoming environment for customers.
• Gain knowledge of products and respond to questions, making suggestions as needed.
• Manage department schedules, budget assistance, and financial reporting.
• Develop and implement a department business plan and promotions with store management.
• Ensure compliance with safety, training, and company guidelines.
• Supervise and coach direct reports, conducting performance reviews and giving feedback.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Retail or Customer Service experience

Front-end experience

Education

High school diploma or equivalent

Job description

King Soopers is seeking a Front-end Supervisor to lead the department and deliver exceptional customer service in a fast-paced retail environment. You will supervise front-end operations, coordinate schedules, and collaborate with store management to meet sales and profit goals.

The role requires strong communication, basic math, and stress-management skills, with prior retail or customer service experience. A high school diploma or equivalent is preferred, and bilingual abilities are a plus.