Front-End Customer Experience Specialist

King Soopers; Brighton (CO); On-site; USD 32,000 - 46,000; Full time

Job summary

King Soopers in Colorado is seeking a friendly front-end associate to deliver outstanding customer service, resolve issues and help create a positive shopping experience. You will identify opportunities to improve operations and uphold the company values of respect, integrity and safety.

Responsibilities include accurate checkout, stocking, bagging, assisting customers, and maintaining cleanliness. Requirements: HS diploma or GED, 6 months related experience, good math and communication skills,

Qualifications

• High School Diploma or GED required.
• 6 months related experience or training; or equivalent combination of education or experience.
• Effective interpersonal and customer service skills.
• Good math skills (ability to add, subtract, multiply and divide).
• Sound judgement/decision making skills.
• Friendly, approachable/outgoing demeanor; team player.

Responsibilities

• Resolve customer concerns and deliver excellent service.
• Identify opportunities to improve operations and shopping experience.
• Lead front-end operations to meet sales, profit and labor goals.
• Ensure prompt, accurate checkout and adherence to policies.
• Maintain front-end cleanliness, sanitation and safety.
• Train and coach associates on policies and procedures.
• Assist with stocking, bagging, and cart collection.
• Operate checkout equipment and handle transactions.

Skills

Customer service

Interpersonal skills

Communication skills

Team player

Fast-paced

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

King Soopers in Colorado is seeking a friendly front-end associate to deliver outstanding customer service, resolve issues and help create a positive shopping experience. You will identify opportunities to improve operations and uphold the company values of respect, integrity and safety.

Responsibilities include accurate checkout, stocking, bagging, assisting customers, and maintaining cleanliness. Requirements: HS diploma or GED, 6 months related experience, good math and communication skills,