Front End Department Lead (Relief & Coach)

Kroger; Lynnwood (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Career growth opportunities

Job summary

The Kroger Co. in Lynnwood, WA, is seeking a store associate with strong customer service and cashier experience to support department management when needed. You’ll help deliver fast, friendly checkout and coach cashiers while upholding policy and safety standards.

Responsibilities include handling customer situations, monitoring schedules, and participating in store-wide initiatives. Must be 18+ with cashier experience and the ability to work weekends, with a valid driver’s license and

Qualifications

• High school diploma or GED plus six months cashier experience and 1–2 years retail experience; or equivalent education/experience.
• Must be at least 18 years old (19 in Idaho/Alaska) and able to pass a drug test.
• Ability to work in a fast-paced environment and on weekends; valid driver's license required.
• CPR/First Aid certification is preferred.

Responsibilities

• Deliver and encourage associates to provide excellent customer service.
• Assist customers, ensure fast, friendly checkout and unload purchases.
• Provide peer coaching for cashiers according to best practices.
• Maintain policy compliance, safety standards, and labor agreements.
• Assist with cashier functions during customer or system issues.
• Monitor schedules and the 15-minute chart.
• Promote company initiatives and respond to customer feedback.
• Complete incident reports for customers and associates.

Skills

Customer service

Cashier experience

Fast-paced environment

Weekend availability

Driver's license

Education

High school diploma or GED

CPR/First Aid Certification

Job description

The Kroger Co. in Lynnwood, WA, is seeking a store associate with strong customer service and cashier experience to support department management when needed. You’ll help deliver fast, friendly checkout and coach cashiers while upholding policy and safety standards.

Responsibilities include handling customer situations, monitoring schedules, and participating in store-wide initiatives. Must be 18+ with cashier experience and the ability to work weekends, with a valid driver’s license and