Front End Lead & Relief Department Manager

Kroger Co.

Caldwell (ID)

On-site

USD 19,000 - 25,000

Full time

2 days ago

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Benefits offered by this job

Health insurance

Tuition reimbursement

Employee discounts

Flexible scheduling

Career growth

Job summary

Kroger Co. in Caldwell, Idaho is seeking a customer service oriented store associate to support department management, deliver fast checkout service, and uphold the company values of respect, integrity, and safety.

This role involves coaching cashiers, ensuring compliance with policies, and assisting with store operations to create an inviting shopping environment. The position requires a high school diploma or GED, cashier experience, and the ability to work weekends in a fast-paced retail

Qualifications

High school diploma or GED required with six months cashier experience and one–two years of related retail experience.
Minimum 18 years of age (19 in Idaho) and ability to pass a drug test.
Ability to work weekends and in a fast-paced environment; strong organizational skills and confidentiality.
Valid driver’s license and CPR/first aid certification may be required per location.
Knowledge of company policies, procedures, and organizational structure.

Responsibilities

Deliver excellent customer service and support management when needed.
Assist customers with checkout and maintain fast, friendly service.
Provide peer coaching for cashiers following best practices.
Maintain compliance with policies, safety guidelines, and labor agreements.
Respond to customer issues and assist with cashier duties as required.
Monitor scheduling and 15-minute chart; support store operations.
Handle customer comments, complaints, and requests; document incidents as needed.