Customer Experience Lead - Retail Sales & Service

Kroger Co.; Bothell (WA); Presencial; USD 24.000 - 34.000; Jornada completa

Descripción de la vacante

Kroger Co. in Bothell, WA seeks a team member to deliver outstanding customer service, maintain a clean, safe shopping environment, and support department operations. You will handle questions, assist with promotions, and ensure policies on safety, inventory, and merchandising are followed.

Eligibility includes 18+ years old, basic math proficiency, and strong communication. This role emphasizes customer-first service and reliable cash handling in a fast-paced store setting.

Formación

• Effective communication skills.
• Knowledge of basic math: counting, addition, and subtraction.
• Ability to handle stressful situations.
• Must be 18 or older.

Responsabilidades

• Adhere to all health and civil codes.
• Create a welcoming environment and assist customers with product questions.
• Know products and respond to inquiries with recommendations.
• Understand store layout and locate products.
• Educate associates about promotions and ads.
• Monitor inventory and stock conditions.
• Follow cash handling procedures.
• Maintain safety, labor, loss prevention and maintenance standards.
• Identify unsafe conditions and notify management.
• Perform essential functions with/without reasonable accommodation.

Conocimientos

Effective communication

Basic math

Stress management

Age 18+

Educación

High school diploma or equivalent

Descripción del empleo

Kroger Co. in Bothell, WA seeks a team member to deliver outstanding customer service, maintain a clean, safe shopping environment, and support department operations. You will handle questions, assist with promotions, and ensure policies on safety, inventory, and merchandising are followed.

Eligibility includes 18+ years old, basic math proficiency, and strong communication. This role emphasizes customer-first service and reliable cash handling in a fast-paced store setting.