Grocery Dept Lead — Service, Sales & Safety

Kroger Co.; Kirkland (WA); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

Paid time off

Counseling services

Employee discounts

Tuition reimbursement

Training programs

Résumé du poste

The Kroger Co. in Kirkland, WA is seeking a customer-focused team member to support department operations and provide outstanding service.

You will assist the department manager and help with inventory, pricing, and promotions while ensuring safety and a welcoming environment for customers. Responsibilities include maintaining product knowledge, executing promotions, operating POS, processing diverse payment methods, and helping control costs.

Qualifications

• Basic math skills required.
• Ability to handle stressful situations.
• Must be at least 18 years of age.
• Current food handler permit upon employment.
• High school diploma or equivalent preferred.
• Management experience preferred.
• Retail and/or Grocery experience.

Responsabilités

• Display a positive attitude; promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Order, label, stock and inventory department merchandise.
• Execute sales promotions in partnership with store management.
• Use all equipment in grocery department such as refrigerators, freezers, baler, u-boats, compactor, forklift, and pallet jacks according to company guidelines.
• Assist in monitoring and controlling expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Process customer transactions through the check lane quickly, accurately, and efficiently. Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, Fireworks, Videos, etc.)
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Connaissances

Basic math

Customer service

Communication

Teamwork

Age 18+

Food handler permit

Formation

High school diploma or equivalent

Outils

POS system

Description du poste

The Kroger Co. in Kirkland, WA is seeking a customer-focused team member to support department operations and provide outstanding service.

You will assist the department manager and help with inventory, pricing, and promotions while ensuring safety and a welcoming environment for customers. Responsibilities include maintaining product knowledge, executing promotions, operating POS, processing diverse payment methods, and helping control costs.