Front End Customer Service Leader

Food Lion; Shelby (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Shelby, NC is seeking a Front End Customer Service Associate to provide fast, friendly service at the store front. The role emphasizes greeting customers, maintaining a neat front-end area, and supporting the Customer Service Manager with front-end standards.

You will handle cashier duties, process transactions, and assist with related services, while following store policies and safety guidelines.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers
• Greet each customer and use his or her name whenever possible
• Maintain a neat and clean front end and office area
• Process transactions accurately and communicate cash variances
• Maintain knowledge of cash reports, deposits and related services
• Adhere to all company guidelines and safety procedures
• Perform all other duties as assigned

Skills

Effective communication

Customer service

Willingness to learn

Multitasking

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion in Shelby, NC is seeking a Front End Customer Service Associate to provide fast, friendly service at the store front. The role emphasizes greeting customers, maintaining a neat front-end area, and supporting the Customer Service Manager with front-end standards.

You will handle cashier duties, process transactions, and assist with related services, while following store policies and safety guidelines.