Front End Leader: Customer Service Excellence

Food Lion; Statesville (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

Food Lion in Statesville, NC seeks a Front End Associate to provide fast, friendly service and support across front-end operations. You will greet customers, handle transactions, and maintain a neat, efficient checkout area while following store policies and safety guidelines.

This role emphasizes excellent customer service, teamwork, and the ability to perform multiple tasks in a busy retail environment, with adherence to Food Lion dress code and standards.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center tasks.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet each customer and use their name when possible.
• Ensure front end and store office functions are completed accurately and on time.
• Maintain knowledge of cash reports, deposits and related front end procedures.
• Keep the front end area neat and presentable.
• Operate cash register and related point-of-sale equipment.
• Assist as needed with surge plans and customer leads.
• Observe safety and dress code policies and report issues.

Skills

Customer service

Communication

Multi-tasking

Cash handling

Age eligibility

Physical requirements

Education

High school diploma or equivalent

Job description

Food Lion in Statesville, NC seeks a Front End Associate to provide fast, friendly service and support across front-end operations. You will greet customers, handle transactions, and maintain a neat, efficient checkout area while following store policies and safety guidelines.

This role emphasizes excellent customer service, teamwork, and the ability to perform multiple tasks in a busy retail environment, with adherence to Food Lion dress code and standards.