Front End Customer Service Leader

Food Lion; House (NC); On-site; USD 17,000 - 19,000; Full time

Job summary

Food Lion in Greenville, NC is seeking a Front End Customer Service Associate to deliver fast, friendly service and support the Customer Service Manager in maintaining standards.

You will greet customers, handle cashier duties, maintain neat front end area, and follow store policies. This role emphasizes teamwork, flexibility, and reliable performance to help drive sales and ensure a positive shopping experience.

Qualifications

• High school diploma or equivalent preferred.
• Excellent communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Must meet minimum age requirements to perform specific job functions

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents

Skills

Customer service

Communication skills

Multi-tasking

Cashier functions

Education

High school diploma or equivalent

Job description

Food Lion in Greenville, NC is seeking a Front End Customer Service Associate to deliver fast, friendly service and support the Customer Service Manager in maintaining standards.

You will greet customers, handle cashier duties, maintain neat front end area, and follow store policies. This role emphasizes teamwork, flexibility, and reliable performance to help drive sales and ensure a positive shopping experience.