Front End Customer Service Leader

Food Lion; Charlotte (NC); On-site; USD 24,000 - 32,000; Part time

Job summary

Food Lion in Charlotte, NC is seeking a Front End Associate to deliver fast, friendly service and uphold our Front End Standard Practice. You will assist the Customer Service Manager and handle cashier tasks, ensuring accurate transactions and a clean, efficient checkout area.

You will greet customers by name when possible, follow cash handling procedures, operate the MVP savings center kiosk, and participate in store-wide training to maintain safety and service standards.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and front-end service functions.

Responsibilities

• Provide fast, accurate, and friendly service while engaging customers.
• Greet customers and use their name when possible.
• Assist with cash handling and front-end accounting tasks.
• Ensure front-end area is neat and clean and properly presented.
• Maintain MVP savings center kiosk functionality and supplies.
• Perform cashier tasks when scheduled or as needed.
• Adhere to store policies, safety standards, and dress code.
• Complete training and CBT modules as required.

Skills

Customer service

Effective communication

Multitasking

Cashier operations

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

Food Lion in Charlotte, NC is seeking a Front End Associate to deliver fast, friendly service and uphold our Front End Standard Practice. You will assist the Customer Service Manager and handle cashier tasks, ensuring accurate transactions and a clean, efficient checkout area.

You will greet customers by name when possible, follow cash handling procedures, operate the MVP savings center kiosk, and participate in store-wide training to maintain safety and service standards.