Front End Customer Service Leader

Food Lion; Gastonia (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Gastonia, NC is seeking a Customer Service Associate to provide fast, friendly service and support the front end team. You will greet customers, assist with transactions, and help maintain a clean, welcoming store environment.

The role requires effective communication, reliability, and the ability to learn multiple tasks including cashier and service center functions. Food Lion offers equal opportunity employment and a team-focused work setting.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Willingness to learn multiple tasks and technical requirements.
• Ability to operate cashier and service center functions.
• Must meet minimum age requirements.
• Must meet physical requirements with or without accommodation.

Responsibilities

• Provide fast, friendly service to customers at the front end.
• Greet customers by name when possible.
• Maintain neat and clean front end area and office functions.
• Handle cash variances and deposits with accuracy.
• Operate front end systems and KIOSK as applicable.
• Perform sales associate tasks when scheduled.
• Adhere to all company policies and safety guidelines.

Skills

Customer service

Communication

Multi-tasking

cashier operations

Age requirement

Physical fitness

Education

High school diploma or equivalent

Tools

Cash register systems

Job description

Food Lion in Gastonia, NC is seeking a Customer Service Associate to provide fast, friendly service and support the front end team. You will greet customers, assist with transactions, and help maintain a clean, welcoming store environment.

The role requires effective communication, reliability, and the ability to learn multiple tasks including cashier and service center functions. Food Lion offers equal opportunity employment and a team-focused work setting.