Customer Service & Home Improvement Expert

Lowe's; Fredericksburg (VA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist with locating items, processing orders, and stocking merchandise across departments.

The role emphasizes friendly service, efficiency, and teamwork in a dynamic retail environment. Applicants should be comfortable with basic computers, retail tech, and physical tasks, including lifting up to 25 lbs.

Qualifications

• Basic computer skills to input, access, modify information.
• Experience with common retail tech like smartphones and tablets.
• Reading, writing, and basic arithmetic.
• Able to stand or sit for long periods and perform duties.
• Able to lift 25 lbs unassisted or more with help if needed.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Stock shelves by identifying empty spaces and replenishing supplies.
• Process orders and deliveries accurately to meet customer expectations.
• Cross-train in other store areas to improve customer service.
• Prepare department merchandise (e.g., tint/mix paint, cut pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Customer service

Retail tech

Basic math

Physical stamina

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist with locating items, processing orders, and stocking merchandise across departments.

The role emphasizes friendly service, efficiency, and teamwork in a dynamic retail environment. Applicants should be comfortable with basic computers, retail tech, and physical tasks, including lifting up to 25 lbs.