Front-End Customer Experience Specialist

PGA TOUR Superstore; Natick (MA); On-site; USD 20,664 - 23,419; Full time

Job summary

PGA TOUR Superstore is seeking a Customer Service Associate in Natick. You will engage customers at the cashier and club desk, process returns and promotions, and provide product information to ensure a best-in-class experience.

Ideal candidates have strong communication, retail or customer service background, and the ability to stand for long periods. This role supports a fast-paced, team-driven environment with equal opportunity employment.

Qualifications

• High School Diploma or equivalent.
• Retail or customer service experience preferred.
• Able to stand for extended periods and lift up to 30 lb.

Responsibilities

• Engage customers in cashier and club desk areas with world-class service.
• Process returns, exchanges, gift cards, and promotions accurately.
• Assist front-end merchandising and keep areas clean and organized.
• Handle payments securely and answer product questions.
• Stay updated on promotions and drive sales through service.

Skills

Customer service

Communication

Organization

Flexibility

Retail experience

Education

High School Diploma

Tools

Microsoft Office

POS system

Job description

PGA TOUR Superstore is seeking a Customer Service Associate in Natick. You will engage customers at the cashier and club desk, process returns and promotions, and provide product information to ensure a best-in-class experience.

Ideal candidates have strong communication, retail or customer service background, and the ability to stand for long periods. This role supports a fast-paced, team-driven environment with equal opportunity employment.