Part-Time Front-End & Customer Service Pro

PGA TOUR Superstore, co; Natick (MA); On-site; USD 19,286 - 27,552; Part time

Job summary

PGA TOUR Superstore in Natick, MA is seeking a part-time Customer Service Associate to engage customers at the cashier and club desk. You will process payments, returns, exchanges, and gift cards while promoting promotions and maintaining a clean front-end area.

The role requires strong communication, basic computer skills, and the ability to work flexible hours, including nights and weekends. Prior retail or customer service experience is preferred.

Qualifications

• Strong communication skills and ability to listen and respond to customers.
• Basic computer skills and familiarity with Microsoft Office.
• Ability to organize multiple priorities and meet deadlines.
• High school diploma or equivalent required.

Responsibilities

• Engage with every customer and deliver world-class service at the Front-End (Cashier Area, Club Desk).
• Process returns, exchanges, gift cards, promotions, and loyalty rewards accurately.
• Maintain a clean, organized Front-End area and ensure merchandise is well presented.
• Handle payments securely and in accordance with SOPs.
• Answer basic product questions and direct customers to store areas or team members.
• Stay informed about promotions and events to support merchandising initiatives.

Skills

Communication

Computer

Organization

Schedule

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore in Natick, MA is seeking a part-time Customer Service Associate to engage customers at the cashier and club desk. You will process payments, returns, exchanges, and gift cards while promoting promotions and maintaining a clean front-end area.

The role requires strong communication, basic computer skills, and the ability to work flexible hours, including nights and weekends. Prior retail or customer service experience is preferred.