Front-End Customer Experience Specialist

DICK'S Sporting Goods, Inc.; Cedar Rapids (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

DICK’S Sporting Goods, Inc. is seeking a Customer Service Specialist in Cedar Rapids, IA to create an exceptional shopping experience by assisting customers, answering questions, and guiding purchases at the front end.

You will provide register coverage, support cashiers on complex transactions, and help manage department workflow and presentation while upholding store standards. You’ll also train teammates on store programs and safety procedures, contributing to an inclusive, high-performance

Qualifications

• Experience in retail sales or cashier duties.
• Ability to stand for extended periods and move around the store.
• Strong customer service and communication skills.

Responsibilities

• Greet customers and proactively understand their needs to assist shopping experience.
• Provide register coverage and support cashiers during complex transactions.
• Assist manager with department workflow, scheduling, and presentation standards.

Skills

Customer service

Retail sales

Cashier experience

Job description

DICK’S Sporting Goods, Inc. is seeking a Customer Service Specialist in Cedar Rapids, IA to create an exceptional shopping experience by assisting customers, answering questions, and guiding purchases at the front end.

You will provide register coverage, support cashiers on complex transactions, and help manage department workflow and presentation while upholding store standards. You’ll also train teammates on store programs and safety procedures, contributing to an inclusive, high-performance