Front-End Customer Experience Leader

Kroger; Sunset (UT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee assistance program

Employee discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Sunset, UT is seeking a Front End Supervisor to create an outstanding customer experience by supervising front-end operations and ensuring a safe, clean environment. You will lead associates, coach daily, and uphold service standards to help customers feel welcome and valued.

The role includes managing cash handling, training, and adherence to safety programs while supporting the store’s goals and promotions. This position offers growth within Kroger's extensive retail network.

Qualifications

• Completion of checker, U-scan, service booth and bagger training.
• Basic math skills including counting, addition, and subtraction.
• Ability to handle stressful situations.
• Meet minimum physical demands of the position.
• Must be 21 or older; valid alcohol sellers permit.
• Cashier, retail or management experience; second language abilities.

Responsibilities

• Communicate information to associates across the store.
• Create a welcoming environment and assist customers with product questions and recommendations.
• Stay current with ads and promotions; understand inventory and ordering.
• Lead front-end team to meet service expectations including QueVision and self-checkout.
• Oversee cash handling, safe procedures and balance at shifts' end.
• Coach and acknowledge front-end staff daily on performance and engagement.
• Ensure adherence to safety, loss prevention, and store policies.

Skills

Checker training

U-scan training

Service booth training

Bagger training

Basic math

Stress management

Second language

Education

High school diploma or equivalent

Job description

Kroger in Sunset, UT is seeking a Front End Supervisor to create an outstanding customer experience by supervising front-end operations and ensuring a safe, clean environment. You will lead associates, coach daily, and uphold service standards to help customers feel welcome and valued.

The role includes managing cash handling, training, and adherence to safety programs while supporting the store’s goals and promotions. This position offers growth within Kroger's extensive retail network.