Front-End Dept Leader: Drive CX & Revenue

Kroger; Heber (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

Kroger in Utah seeks a Front-end Supervisor to lead the front-end team, ensure excellent customer service, and maintain a welcoming store environment. You will oversee scheduling, train associates, and help achieve department goals while upholding safety and compliance standards.

The role requires strong communication, retail experience, and the ability to manage a fast-paced environment while delivering results. Join Kroger to support a customer-first strategy.

Qualifications

• Clear communication with customers and team members.
• Ability to handle stressful situations while maintaining service quality.
• Experience in retail or customer service roles, especially in front-end operations.

Responsibilities

• Promote trust and respect among associates.
• Communicate department goals and store information to staff.
• Supervise front-end duties and scheduling to ensure department coverage.
• Assist with budget and financial reporting related to the department.
• Maintain knowledge of products and respond to customer questions.

Skills

Effective communication

Basic math

Stress management

Retail experience

Front-end experience

Education

High school diploma or equivalent

Job description

Kroger in Utah seeks a Front-end Supervisor to lead the front-end team, ensure excellent customer service, and maintain a welcoming store environment. You will oversee scheduling, train associates, and help achieve department goals while upholding safety and compliance standards.

The role requires strong communication, retail experience, and the ability to manage a fast-paced environment while delivering results. Join Kroger to support a customer-first strategy.