Front-End Customer Experience Leader

Food Lion; Smithfield (NC); On-site; USD 18,000 - 21,000; Full time

Job summary

Food Lion in Smithfield, NC is seeking a Front End Associate to deliver fast, friendly service, greet customers by name, and maintain front end operations in accordance with the store's standards. You will support the Customer Service Manager and assist with cash handling, checkout, and daily office duties.

This role emphasizes accuracy, courtesy, and teamwork to ensure a positive shopping experience. Applicants should have strong communication skills, be able to learn multiple tasks, and meet

Qualifications

• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements and physical requirements.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet each customer and use their name when possible.
• Maintain neat front end area and complete office functions accurately.
• Manage cash reports, deposits and related transactions.
• Be knowledgeable about register functions and front end services.
• Ensure the MVP savings center KIOSK is functioning and stocked.
• Perform sales associate tasks as scheduled per surge plan.
• Adhere to company guidelines and safety standards.

Skills

Customer service

Communication

Multi-tasking

Cashier

Education

High school diploma or equivalent

Job description

Food Lion in Smithfield, NC is seeking a Front End Associate to deliver fast, friendly service, greet customers by name, and maintain front end operations in accordance with the store's standards. You will support the Customer Service Manager and assist with cash handling, checkout, and daily office duties.

This role emphasizes accuracy, courtesy, and teamwork to ensure a positive shopping experience. Applicants should have strong communication skills, be able to learn multiple tasks, and meet