Front End Customer Experience Leader

Food Lion; Morrisville (NC); On-site; USD 24,000 - 30,000; Full time

Job summary

Food Lion in Morrisville is seeking a Front End Associate to deliver fast, friendly service and uphold our customer service standards. You will assist the Customer Service Manager and perform front end tasks including cash handling, POS use, and maintaining a clean, organized checkout area.

The role emphasizes greeting customers by name, minimizing unnecessary conversations while serving efficiently, and supporting store operations with accurate cash handling and front end procedures.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Maintain knowledge of office procedures including cash reports, register checkups and deposits.
• Ensure front end area is neat and clean and that MVP savings center kiosk is functioning.

Skills

Customer service

Cashier skills

Communication

Education

High school diploma or equivalent

Tools

POS system

Cash register system

Job description

Food Lion in Morrisville is seeking a Front End Associate to deliver fast, friendly service and uphold our customer service standards. You will assist the Customer Service Manager and perform front end tasks including cash handling, POS use, and maintaining a clean, organized checkout area.

The role emphasizes greeting customers by name, minimizing unnecessary conversations while serving efficiently, and supporting store operations with accurate cash handling and front end procedures.