Front End Leader: Exceptional Customer Experience

Food Lion; Lenoir (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Lenoir, NC is seeking a Front End Associate to deliver fast, friendly service to customers at the store front.

You will greet customers, operate registers, assist with front-end operations, and uphold Food Lion's customer service standards with accuracy, courtesy, and teamwork.

This role offers training, flexible scheduling, and a chance to grow within the Food Lion family in a busy southeastern market.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner

Skills

Customer service

Cash handling

Communication skills

Multi-tasking

Education

High school diploma or equivalent

Job description

Food Lion in Lenoir, NC is seeking a Front End Associate to deliver fast, friendly service to customers at the store front.

You will greet customers, operate registers, assist with front-end operations, and uphold Food Lion's customer service standards with accuracy, courtesy, and teamwork.

This role offers training, flexible scheduling, and a chance to grow within the Food Lion family in a busy southeastern market.