Front End Customer Service Leader

Food Lion; Roanoke Rapids (NC); On-site; USD 26,000 - 34,000; Full time

Job summary

Food Lion in Roanoke Rapids, NC is seeking a Front End Associate to deliver fast, friendly service and maintain front end operations. You will greet customers, handle cash, and support cashier duties to ensure smooth checkout experiences.

The role emphasizes customer service, accuracy, and adherence to store procedures, with a focus on presenting a neat, friendly storefront and cooperative teamwork.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and use his or her name whenever possible
• Maintain neat and clean front-end presentation and handle cash variances
• Operate cash register systems and front-end accounting services
• Assist with store office tasks and CBT/training

Skills

Customer service

Cash handling

Effective communication

Multi-tasking

Attention to detail

Education

High school diploma or equivalent

Tools

Cash register

POS system

Western Union/Money orders

Job description

Food Lion in Roanoke Rapids, NC is seeking a Front End Associate to deliver fast, friendly service and maintain front end operations. You will greet customers, handle cash, and support cashier duties to ensure smooth checkout experiences.

The role emphasizes customer service, accuracy, and adherence to store procedures, with a focus on presenting a neat, friendly storefront and cooperative teamwork.