Front-End Customer Experience Lead

Food Lion; Greenville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Greenville, NC is seeking a Front End Associate to provide fast, accurate service at the checkout and assist customers with bagging and questions.

You will greet customers, handle transactions, maintain clean checkout lanes, and support management with daily tasks to ensure a superior shopping experience.

This role requires effective communication, reliability and the ability to learn POS systems, with opportunities to assist with To-Go orders as needed.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, friendly service to customers.
• Greet customers by name whenever possible.
• Unload and bag groceries per procedures.
• Handle payments and cash transactions.
• Follow bagging procedures and maintain neat front-end area.
• Assist with Food Lion To-Go orders if applicable.
• Report any register issues.
• Maintain cash control and safety standards.

Skills

Customer service

Communication skills

Teamwork

Education

High school diploma

Tools

Cash register

POS system

Job description

Food Lion in Greenville, NC is seeking a Front End Associate to provide fast, accurate service at the checkout and assist customers with bagging and questions.

You will greet customers, handle transactions, maintain clean checkout lanes, and support management with daily tasks to ensure a superior shopping experience.

This role requires effective communication, reliability and the ability to learn POS systems, with opportunities to assist with To-Go orders as needed.