Part-Time Front End Customer Service Associate

Food Lion; Greenville (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Food Lion is hiring for a Front End Associate to provide fast, friendly service and maintain checkout standards at the Greenville store. You will greet customers, handle cash transactions, and help load groceries while keeping the front end organized and presentable.

The role emphasizes accurate cash handling, adherence to bagging procedures, and teamwork with store staff to ensure a positive shopping experience for all customers.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt - unload items for ease of bagging such as grouping cold items together.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handles the payment transaction, per standard practice.
• Follow procedures for refunds and error correction.
• Identify customers needing assistance and offers to take the customer's order to their car.
• Maintain alertness and call for assistance when needed to service customers per service standards.
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.

Skills

Effective communication

Customer service

Multitask learning

Cashier duties

Age requirements

Physical requirements

Education

High school graduate or equivalent

Job description

Food Lion is hiring for a Front End Associate to provide fast, friendly service and maintain checkout standards at the Greenville store. You will greet customers, handle cash transactions, and help load groceries while keeping the front end organized and presentable.

The role emphasizes accurate cash handling, adherence to bagging procedures, and teamwork with store staff to ensure a positive shopping experience for all customers.