Front End Customer Experience Leader

Food Lion; Durham (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Durham is seeking a Front End Associate to provide fast, friendly service and accurate cashier support at the checkouts and front-end desks.

You will greet customers, handle transactions, and help maintain orderly front-end operations while following company policies and dress code. The role emphasizes customer satisfaction, accuracy, and teamwork in a busy retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Strong communication and customer service skills.
• Willingness to learn multiple tasks and POS procedures.
• Ability to perform cashier and front-end tasks.
• Must meet minimum age requirements.
• Physical ability to stand and conduct repetitive duties.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name when possible.
• Maintain neat and clean front end and office areas and perform related cash handling tasks.
• Operate cash register, deposits, and related accounting procedures.
• Ensure MVP savings center KIOSK is functional and stocked with paper.
• Assist as needed with surge plan and customer leadership duties.

Skills

Customer service

Effective communication

Cashier operations

Willingness to learn tasks

Education

High school diploma or equivalent

Tools

Cash register system

CBT training programs

Job description

Food Lion in Durham is seeking a Front End Associate to provide fast, friendly service and accurate cashier support at the checkouts and front-end desks.

You will greet customers, handle transactions, and help maintain orderly front-end operations while following company policies and dress code. The role emphasizes customer satisfaction, accuracy, and teamwork in a busy retail setting.