Front End Customer Experience Lead

Food Lion; Manassas (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a Front End Associate to provide fast, friendly service at the checkout area and assist customers with bagging and payments. You will greet customers, help carry groceries, and maintain store cleanliness while following cash-handling and safety procedures.

The role requires effective communication, reliability and the ability to learn multiple cashier tasks. Physical stamina is needed for standing, lifting bags, and moving items during shifts.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handles the payment transaction, per standard practice.

Skills

Customer service

Communication

Multitasking

Education

High school diploma

Job description

Food Lion is seeking a Front End Associate to provide fast, friendly service at the checkout area and assist customers with bagging and payments. You will greet customers, help carry groceries, and maintain store cleanliness while following cash-handling and safety procedures.

The role requires effective communication, reliability and the ability to learn multiple cashier tasks. Physical stamina is needed for standing, lifting bags, and moving items during shifts.