Front End & Courtesy Clerk: Fast, Friendly Checkout

Kroger Family of Companies; Willis (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger Family of Companies in Willis, TX is seeking a friendly Customer Service Associate to greet customers, assist with questions, and keep the checkout area welcoming.

You will handle transactions at the check lane, master the POS system, manage cash and other tenders, and follow store policies to ensure accuracy and shopper safety. This role emphasizes teamwork, calm under pressure, and a commitment to courtesy and compliance with local laws.

Qualifications

• Customer service experience is required.
• Ability to handle stressful situations.
• Effective communication skills, both with customers and team members.
• Knowledge of basic math (counting, addition, subtraction) is required.

Responsibilities

• Greet, engage, and assist customers.
• Process transactions at the check lane quickly, accurately, and efficiently.
• Understand the Point of Sale (POS) system and handle cash, checks, credit/debit, SNAP EBT, WIC and coupons per policy.
• Follow policies on cash shortages/overages and loss prevention.
• Adhere to guidelines on restricted sale items (alcohol, tobacco, DVDs).
• Stay current with ads and promotions, and ensure food safety compliance.
• Maintain a safe, clean environment and support safety programs.

Skills

Customer service

Stress management

Communication

Math

Job description

Kroger Family of Companies in Willis, TX is seeking a friendly Customer Service Associate to greet customers, assist with questions, and keep the checkout area welcoming.

You will handle transactions at the check lane, master the POS system, manage cash and other tenders, and follow store policies to ensure accuracy and shopper safety. This role emphasizes teamwork, calm under pressure, and a commitment to courtesy and compliance with local laws.