Front End & Courtesy Clerk — Customer Experience Pro

Kroger Family of Companies; Woods Cross (UT); On-site; USD 26,000 - 32,000; Full time

Job summary

Kroger Family of Companies is seeking a friendly, customer-focused associate to greet shoppers, assist with purchases, and operate the POS system at the check lane. You will handle cashless and cash transactions, follow promotional guidelines, and ensure a safe, clean store environment.

The role requires strong math and communication skills, the ability to work under pressure, and a commitment to loss prevention and customer satisfaction.

Qualifications

• Customer service experience required.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions quickly, accurately, and efficiently.
• Understand POS system and handle tenders (cash, checks, cards, and loyalty offers).
• Adhere to policies on cash shortages/overages and loss prevention.
• Follow guidelines for restricted sale items and promotions.
• Stay current with ads and maintain food safety guidelines.

Skills

Customer service

Stress management

Communication skills

Math basics

Job description

Kroger Family of Companies is seeking a friendly, customer-focused associate to greet shoppers, assist with purchases, and operate the POS system at the check lane. You will handle cashless and cash transactions, follow promotional guidelines, and ensure a safe, clean store environment.

The role requires strong math and communication skills, the ability to work under pressure, and a commitment to loss prevention and customer satisfaction.