Front-End Checkout Experience Lead

The GIANT Company; Forest Park (PA); On-site; USD 25,000 - 33,000; Full time

Job summary

The GIANT Company in New Britain, PA is seeking a Front-End Supervisor to oversee all aspects of the front-end operations, including customer service, scheduling, and safety compliance. You will lead cashiers, maintain performance standards, and ensure a positive shopping experience for guests.

This role requires at least 1 year of relevant experience or technical training, strong leadership and communication skills, and the ability to train and develop team members.

Qualifications

• Must have 1 year of work experience or technical training.
• Demonstrates strong knowledge in training, communications, human relations, team building, planning, and organization.
• Exhibits leadership and the ability to recognize and acknowledge team members.
• Must meet company performance standards including regular attendance.
• Proficient in using computer register and cash management systems.

Responsibilities

• Review the work schedule at shift start and prepare required equipment and PPE.
• Supervise all checkout cashiers and manage lanes based on customer load.
• Perform store level projects as assigned by the assistant store manager of customer experience.
• Serve as role model by delivering exceptional customer service.
• Handle other duties related to front-end operations, customer service, and safety.

Skills

Leadership

Communication

Team Building

Planning

Customer Service

Training

Urgency

Tools

POS Systems

Cash Handling

Computer Skills

Job description

The GIANT Company in New Britain, PA is seeking a Front-End Supervisor to oversee all aspects of the front-end operations, including customer service, scheduling, and safety compliance. You will lead cashiers, maintain performance standards, and ensure a positive shopping experience for guests.

This role requires at least 1 year of relevant experience or technical training, strong leadership and communication skills, and the ability to train and develop team members.