Checkout Experience Leader

The GIANT Company; Parkesburg (Chester County); On-site; USD 42,000 - 63,000; Full time

Job summary

The GIANT Company in Parkesburg, PA, is seeking a Front-End Supervisor to oversee all facets of the front-end, including customer service, training, scheduling, performance, and safety. This role supports a team serving customers across the region.

We emphasize inclusive culture, strong teamwork, and delivering exceptional service. Candidates should bring leadership, communication, and operational skills to help drive store success and community impact.

Qualifications

• Must be authorized to work in the U.S.
• Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.
• Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without reasonable accommodation.
• Must be able to use, or learn to use, the equipment and tools used to perform this job.
• Must meet the company performance standards for the job including but not limited to regular attendance.
• Must have 1 year of work experience or technical training (this is a job specific requirement).
• Demonstrates strong knowledge and skills in the areas of training, communications, human relations, team building, planning, and organization. In addition, exhibits a high energy level, positive attitude, and displays a sense of urgency.
• Possesses the leadership skills that team members will rally around, always giving recognition where credit is due.
• Exhibits strong written and oral communication skills.

Responsibilities

• Review the work schedule at the start of the shift and prepare equipment and supplies.
• Supervise checkout cashiers, assist at checkouts, resolve customer issues, and manage lane openings/closures.
• Perform special store level projects as assigned by the assistant store manager of customer experience.
• Serve as role model to all team members for delivering exceptional customer service.
• Other duties as requested by management related to front-end operations, customer service, team members, cash control, productivity, shrink and food safety.

Skills

Leadership

Communication

Teamwork

Scheduling

Cash handling

Training

Ergonomics safety

PPE compliance

Technical training

Attendance

Tools

Register systems

Cash management systems

Computer

Job description

The GIANT Company in Parkesburg, PA, is seeking a Front-End Supervisor to oversee all facets of the front-end, including customer service, training, scheduling, performance, and safety. This role supports a team serving customers across the region.

We emphasize inclusive culture, strong teamwork, and delivering exceptional service. Candidates should bring leadership, communication, and operational skills to help drive store success and community impact.