Checkout Experience Leader

The GIANT Company; Parkesburg (Chester County); On-site; USD 22,000 - 32,000; Full time

Job summary

The GIANT Company in Parkesburg, PA is seeking a Front-End Supervisor to oversee all front-end operations, ensure excellent customer service, train staff, and manage scheduling, performance, and safety. This role emphasizes teamwork, strong communication, and leadership to support our community-focused store team.

Responsibilities include supervising cashiers, resolving customer issues, coordinating workload, and leading by example in service excellence.

Qualifications

• Must be authorized to work in the U.S.
• Ability to communicate policy and safety rules clearly.
• Must meet physical requirements and pass baseline scores.
• Familiarity with equipment and tools used in front-end operations.

Responsibilities

• Review work schedule, prep equipment and supplies at shift start.
• Supervise checkout cashiers, assist in checkouts and manage lanes.
• Execute store-level projects as assigned by the assistant store manager of customer experience.
• Serve as role model delivering exceptional customer service.
• Handle front-end operations, cash control, productivity and safety tasks.

Skills

Leadership

Customer service

Training

Communication

Team building

Planning

Education

1 year work experience or technical training

Tools

Cash register systems

Cash management systems

Computer

Job description

The GIANT Company in Parkesburg, PA is seeking a Front-End Supervisor to oversee all front-end operations, ensure excellent customer service, train staff, and manage scheduling, performance, and safety. This role emphasizes teamwork, strong communication, and leadership to support our community-focused store team.

Responsibilities include supervising cashiers, resolving customer issues, coordinating workload, and leading by example in service excellence.